Last updated: August 19, 2025
Welcome to Sudha Super Market (“we”, “our”, “us”). By accessing or using our website and services,
you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Eligibility & Account
You must be at least 18 years old to place orders. You are responsible for maintaining the confidentiality of your
account credentials and for all activities under your account.
2. Products, Pricing & Availability
All prices are listed in INR and inclusive/exclusive of applicable taxes as indicated at checkout. Product images are for
illustration only; actual product packaging/contents may vary by brand/lot. We reserve the right to change prices and
limits on quantities at any time.
3. Orders, Payment & Invoicing
- Payment Modes: UPI, cards, net banking, and cash on delivery (where available).
- Order Confirmation: An order is confirmed only after successful payment (or COD acceptance) and our acknowledgment.
- Tax Invoice: A GST invoice will be provided where applicable.
4. Delivery, Pickup & Timelines
Same-day or next-day delivery is subject to slot availability and your pin code. Delivery windows shown at checkout
are estimates. Delays may occur due to traffic, weather, or supply constraints. We may contact you for substitutions if
an item is unavailable.
5. Cancellations & Returns
- Cancellation: You may cancel before dispatch from our store. Once dispatched, cancellation may not be possible.
- Returns: Perishable items (fruits, vegetables, dairy, bakery) are returnable only at the time of delivery for quality issues.
Packaged items may be returned within 2 days if sealed, unused, and in original condition (except hygiene-critical items). - Refunds: Approved refunds are processed to the original payment method within 5–7 working days. COD refunds may be issued via UPI/bank transfer.
6. Quality & Freshness
We follow strict sourcing and storage practices. Please check items upon delivery. For any issues, contact us within 24 hours with order details and pictures (where relevant).
7. Promo Codes & Offers
Promotional codes are single-use unless stated otherwise, cannot be clubbed with other offers, and may have category/validity restrictions. We may modify or withdraw offers anytime.
8. Intellectual Property
All content on this site (text, graphics, logos, images) is the property of Sudha Super Market or its content suppliers and protected by applicable laws. You may not copy, reproduce, or distribute without permission.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising
from the use of our site or services.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any dispute shall be subject to the jurisdiction of courts at Erode, Tamil Nadu.
11. Contact
Store Address:
67, Kangeyam Road,
Kodumudi, Erode District,
Tamil Nadu – 638151
Phone: +91 99445 80540
Email: support@sudhasupermarket.com