Privacy Policy
Last updated: August 19, 2025
At Sudha Super Market (“we”, “our”, “us”), we value your privacy. This policy explains how we collect, use,
share, and protect your personal information when you visit our website, create an account, or place an order.
1. Information We Collect
- Contact & Account Data: Name, phone, email, delivery address, and account credentials.
- Order & Payment Data: Items ordered, invoice details, payment status (we do not store full card details).
- Technical Data: IP address, device info, cookies, and analytics data for performance and fraud prevention.
2. How We Use Your Information
- To process orders, deliveries, and returns.
- To communicate order updates, offers, and service notices.
- To improve our products, services, and website experience.
- To comply with legal obligations and prevent fraud.
3. Cookies & Tracking
We use essential and performance cookies for login sessions, cart, and analytics. You can control cookies via your browser settings, but some features may not function properly without them.
4. Sharing of Information
We may share data with trusted service providers (delivery partners, payment gateways, analytics) under confidentiality obligations. We do not sell your personal data.
5. Data Retention
We retain your data for as long as necessary to provide services, comply with tax/regulatory requirements, resolve disputes, and enforce our agreements.
6. Your Rights
- Access, update, or correct your personal information.
- Opt-out of marketing communications at any time.
- Request deletion, subject to legal/regulatory retention requirements.
7. Security
We implement reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
9. International Transfers
Where applicable, data may be processed outside your state/region subject to appropriate safeguards.
10. Policy Updates
We may update this policy from time to time. Continued use of our services after changes means you accept the revised policy.
11. Contact & Grievance Officer
Grievance Officer: Store Manager, Sudha Super Market
Address:
67, Kangeyam Road,
Kodumudi, Erode District,
Tamil Nadu – 638151
Phone: +91 99445 80540
Email: privacy@sudhasupermarket.com